Please see our Weekend Resource Page for online Kids service options.
First Time Families
- We recommend arriving 15 minutes before the service to allow you time for parking, checking in your children, getting a cup of coffee from Nightingale Coffee, and finding a seat in the auditorium. Our Kids Check-In is located toward the back of the lobby.
- Our Kids Check-In team is dedicated to helping you check in, find your way to your child’s classroom and happy to answer any questions or assist you with whatever you need!
- You and your child will be given matching identification numbers that are exclusive only to your family and your visit. Your child needs to wear the name tag portion of your matching identification tags, which bears a code (number) that is matched to your portion during check out at the end of service. During check out, you will return to your child’s room and show your tag in order for your child to be released back to you.
- On your way home be sure to ask your child “Did you have fun?” and “What did you learn today?”
Special Note: If for some reason your child is in need of you during the service, your identification number appears on the right side under the screen in the auditorium or we will text you. We would ask that you exit the auditorium immediately and look for a staff member to direct you to your child’s class.
Frequently Asked Questions
Is there a security system in place?
Yes! When you register your child you will receive a sticker name tag for him/her and a parent name tag for yourself. This tag identifies that you have permission to pick up your child with the corresponding tag with the four digit number.
We also have several other safety mechanisms in place to keep our Kids safe while under our care.
What do I do if I lose my parent tag?
Sometimes parent tags are misplaced or lost. Children WILL NOT be released to anyone without the corresponding parent tag. If you do not have your parent tag or your child lost theirs You MUST see the service coordinator who will verify your identification through our children’s check-in system.
Is it safe to leave my child with your volunteers?
Crossroads Kids volunteers have all passed a background check and have been trained to work with your children through our Kids thorough training protocol. We strive to have the safest environment possible in all of our classrooms.
What if my child needs me during the service?
When registering your child you will receive a four digit security number. If for any reason your child needs you during the service, your number will be posted on the bottom of the right hand screen. If you see your number has been posted, there will be a children’s staff member waiting at the children’s wing entrance to take you to your child’s class. Through our Check-In system, we also are able to send a text to the registered parent/guardian provided we have their current cell provider.
What do I do I if my child has special needs?
Children with special needs are highly valued! Our trained Crossroads Kids volunteers have a desire to provide one on one love, and care for those who may need a little extra guidance in learning about Jesus.
Our S.U.N. (Serving Unique Needs) Ministry is an inclusive worship setting; meaning we are intentional to include all students and invite them to engage in experiencing Jesus.
What can I and my children expect in a Crossroads Kids classrooms?
In Crossroads Kids we value relationships; with leaders, each other and God! Because of this value, our classes consist of play, large group time; including lesson related games, story telling and video teaching, multi-sensory activities, crafts and small group for our elementary students. Small group time is specifically designed to be an extension of our relationship building . We also introduce our life application concepts so kids can actually begin to practice what they have learned. You can expect Crossroads Kids volunteers to lovingly build into the lives of your children.